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my money disappeared

please tell me how it is possible that my balance was at certain amount yesterday and today after topping up using ecocash to bank my amount has just decreased to the lowest amount i cant imagine....noone has used my card or withdraw money from the account....tell me whats going on dear bank....

6 people have this problem

Kindly advise why my balance has decreased and is not reflective of the balance I had. Regards

I notice my balance has reduced and l even owe the bank about $800, don't understand


Kind regards

Same problem here

Same problem here. I did not receive sms alert when I received money, did bank to wallet through ecocash, Then my balance just disappeared after that. Please help!!!!

i did a bank to wallet transfer and my bank deduction was way greater than the amount transferred 

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