Please follow the steps below to reset your passwords: 

  1. Go to https://www.nmbdirect.co.zw/
  2. Personal Login
  3. Forgot password
  4. Set online, click continue
  5. Enter user ID, debit card number and PIN
  6. A password change screen will be displayed, please pay attention to the password guide.


If you require further assistance please contact our Support Team.