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Knowledge base
Welcome to NMBZ
Frequently Asked Questions
4
Branch Network and Branch Codes
How do I get a bank referral letter?
Is there a 24 hour Customer Contact Centre?
What should I do if I suspect that there is a fraud on my account?
Getting Started
0
Accounts
Frequently Asked Questions
9
I need to open a personal account, what are my options?
How long does it take to open an account?
How much deposit do I need to open an account?
How do I link my current account to my savings account?
What are the requirements for opening a Corporate account?
View all 9
Cards
Frequently Asked Questions
5
What are the charges on international VISA card transactions?
How do I apply for a Debit card?
If in case I lose my ATM card, what should I do?
I want a VISA card that makes online payments. What are my options?
How do I reset my Visa prefunded card pin
Careers
Frequently Asked Questions
1
How do I apply for job or an internship programme with NMB Bank?
Ecocash
NMB Bank to Ecocash Wallet charges
2
NMB Bank to Ecocash Wallet charges
How do I link my NMB account to Ecocash?
International Banking and NOSTRO FCAs
International Banking
5
How can I transfer money to a bank account abroad?
What is the maximum limit on Rand transfers to South Africa?
Can I receive money from abroad through NMB Bank?
Can I receive money from abroad into an NMB Bank account?
What supporting documentation am I required to bring to facilitate my foreign currency payment?
Internet Banking
Frequently Asked Questions
12
How do I make an RTGS on Internet Banking?
How do I register for Internet Banking online?
I forgot my Internet Banking user ID, how do I recover it?
I am getting an ‘insufficient funds’ message when trying to transact yet my account is adequately funded.
I duplicated an Internet Banking transfer. How do I reverse it?
View all 12
Loans
Frequently Asked Questions
8
Does NMB Bank offer Personal Loans
How can I access a Loan Top Up?
How can I access business finance?
How can I access Agribusiness Finance?
I want to know more about employer-assisted mortgage scheme
View all 8
Merchant POS Machines
KaGwenya
2
What do I need to do to get KaGwenya or a POS machine?
How can I Hire a Point of Sale Machine for an event?
Mobile Banking
Frequently Asked Questions
14
How do I self-register for Mobile Banking?
How do I retrieve my last purchased ZESA token?
What transactions can I perform using my NMBMobile Banking?
Can I transfer money to other banks using my NMBMobile Banking?
What is the maximum limit per transaction on NMBMobile Banking?
View all 14
NMBSure
I want to know more about NMBLife
2
NMBLife Brochure
NMB Funeral Plan Brochure
Savings and Investments
NMBSave
1
What are the investment opportunities with NMB Bank
World Remit Services
Frequently Asked Questions
1
How does WorldRemit work and how is the money collected from NMB Bank?
Freshchat_FAQ
Personal Account
10
Do you offer overdrafts on personal accounts
Savings Account Requirements
About NMB Savings Account
Transfer corporate to personal account
Personal Account Options
View all 10
NMB Corporate account
12
About NMB Nostro Corporate Account
About Business Corporate Account
Corporate Account Requirements
Corporate Account Services
Corporate Lending
View all 12
Cards
5
Access Debit Card
add visa card on internet banking
Visa Prefunded Card
Tap Card
Card Blocking
Digital Banking Services
8
NMBConnect App Services
NMBConnect Corporate Registration
NMBConnect Individual Registration
NMBConnect Mobile Banking
NMBConnect USSD Code
View all 8
NMB Products
12
About NMB Agribusiness
Agribusiness Requirements
International Banking Services
International Visa charges
International Transfers
View all 12
Loan products
5
Personal Loans
Loan Turnaround time
School Fees Loan
Mortgages
Diaspora Mortgages
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