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Knowledge base
General
Frequently Asked Questions
16
Is there a 24 hour Customer Contact Centre?
Is there a way I can check my account balance other than contacting the branch?
What should I do if I suspect that there is an unauthorised transaction on my account?
What is an e-Statement?
How can I transfer money to a bank account abroad?
See all 16 articles
Getting Started
0
Accounts
Frequently Asked Questions
6
I need to open a personal account, what are my options?
How long does it take to open an account?
How much deposit do I need to open an account?
How do I link my current account to my savings account?
What are the requirements for opening a Corporate account?
See all 6 articles
Loans
Frequently Asked Questions
9
How can I access a personal loan?
How can I access a Loan Top Up?
NMB Salary Advance
How can I access business finance?
How can I access Agribusiness Finance?
See all 9 articles
Savings and Investments
NMBSave
1
NMBSave Brochure
MoneyGram
Frequently Asked Questions
1
How do I deposit money received through MoneyGram into my NMB account?
Ecocash
NMB Bank to Ecocash Wallet charges
1
NMB Bank to Ecocash Wallet charges
Internet Banking
Frequently Asked Questions
11
How do I make an RTGS on Internet Banking?
How do I register for Internet Banking online?
I forgot my Internet Banking user ID, how do I recover it?
I am getting a 'no records fetched' message when searching for a bank on my Internet Banking Screen
I am getting an ‘insufficient funds’ message when trying to transact yet my account is adequately funded.
See all 11 articles
Mobile Banking
Frequently Asked Questions
9
How do I self-register for Mobile Banking?
How do I retrieve my last purchased ZESA token?
What transactions can I perform using my NMBMobile Banking?
Can I transfer money to other banks using my NMBMobile Banking?
What is the maximum limit per transaction on NMBMobile Banking?
See all 9 articles
Cards
Frequently Asked Questions
4
What is the daily limit on international VISA card transactions?
How do I apply for a Debit card?
If in case I lose my ATM card, what should I do?
I want a VISA card that makes online payments. What are my options?
Careers
Frequently Asked Questions
1
How do I apply for job or an internship programme with NMB Bank?
NMBLife
I want to know more about NMBLife
2
NMBLife Brochure
NMB Funeral Plan Brochure
Community forums
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