NMB Bank Limited Online Support Centre
Welcome
Login
Sign up
Home
Solutions
We recommend that you
sign up
and
login
to our support portal to check the status of your enquiry.
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General
Frequently Asked Questions
16
Is there a 24 hour Customer Contact Centre?
Is there a way I can check my account balance other than contacting the branch?
What should I do if I suspect that there is an unauthorised transaction on my account?
What is an e-Statement?
How can I transfer money to a bank account abroad?
See all 16 articles
Getting Started
0
Accounts
Frequently Asked Questions
6
I need to open a personal account, what are my options?
How long does it take to open an account?
How much deposit do I need to open an account?
How do I link my current account to my savings account?
What are the requirements for opening a Corporate account?
See all 6 articles
Loans
Frequently Asked Questions
9
How can I access a personal loan?
How can I access a Loan Top Up?
NMB Salary Advance
How can I access business finance?
How can I access Agribusiness Finance?
See all 9 articles
Savings and Investments
NMBSave
1
NMBSave Brochure
MoneyGram
Frequently Asked Questions
1
How do I deposit money received through MoneyGram into my NMB account?
Ecocash
NMB Bank to Ecocash Wallet charges
1
NMB Bank to Ecocash Wallet charges
Internet Banking
Frequently Asked Questions
11
How do I make an RTGS on Internet Banking?
How do I register for Internet Banking online?
I forgot my Internet Banking user ID, how do I recover it?
I am getting a 'no records fetched' message when searching for a bank on my Internet Banking Screen
I am getting an ‘insufficient funds’ message when trying to transact yet my account is adequately funded.
See all 11 articles
Mobile Banking
Frequently Asked Questions
9
How do I self-register for Mobile Banking?
How do I retrieve my last purchased ZESA token?
What transactions can I perform using my NMBMobile Banking?
Can I transfer money to other banks using my NMBMobile Banking?
What is the maximum limit per transaction on NMBMobile Banking?
See all 9 articles
Cards
Frequently Asked Questions
4
What is the daily limit on international VISA card transactions?
How do I apply for a Debit card?
If in case I lose my ATM card, what should I do?
I want a VISA card that makes online payments. What are my options?
Careers
Frequently Asked Questions
1
How do I apply for job or an internship programme with NMB Bank?
NMBLife
I want to know more about NMBLife
2
NMBLife Brochure
NMB Funeral Plan Brochure
Help Desk Software
by Freshdesk
