Click on https://nmbconnectonline.nmbz.co.zw 

  • How to Retrieve User Name

    • Go on the log in page
    • Click forgot username/password
    • Click forgot username
    • Check your e-mail for username

    How to Reset Password


    • Go on the log in page
    • Click forgot username/password
    • Enter username
    • Enter the OTP
    •    Enter your new password and retype it

If you require further assistance, kindly click https://onlinesupport.nmbz.co.zw/support/tickets/new to create a new support ticket. Alternatively call our 24-hour Customer Contact Centre on the following numbers:

+263 772 244 788,

+263 712 616 100

+263 712 616 101  

+263 719 526 982-8

You can also send a Whatsapp message to 0775710000.