Once you realise that your ATM card is missing, we recommend that you immediately block your card via NMBMobile by dialing*241# option 9 or through the NMBMobile App.
You can also call our 24 hour Customer Contact Centre on the following numbers:
+263 772 244 788,
+263 712 616 100
+263 712 616 101
+263 719 526 982-8
or Whatsapp on +263775 710 000
You may also report on our social media platforms - Facebook, Twitter or email us on support@nmbz.co.zw or by submitting your query online using the link https://onlinesupport.nmbz.co.zw/support/tickets/new