Once you realise that your ATM card is missing,we recommend that you immediately block your card via NMBMobile by dialing*240# option 7 or through the NMBMobile App. 


You can also call our 24 hour Customer Contact Centre on the following numbers: 

+263 772 244 788,

+263 712 616 100 

+263 712 616 101

+263 719 526 982

+263 719 526 983

+263 719 526 984

or Whatsapp on +263775 710 000


You may also report on our social media platforms - Facebook, Twitter or email us on support@nmbz.co.zw or by submitting your query online using the link https://onlinesupport.nmbz.co.zw/support/tickets/new