Frequently Asked Questions

What are the charges on international VISA card transactions?
You can apply for a Pre-funded card onto which you can make a foreign currency cash deposit and the card will be activated for use up to the amount deposite...
Thu, 16 Jul, 2020 at 10:43 AM
How do I apply for a Debit card?
The Access card is issued instantly in any of our branches while the Visa Debit card takes two weeks.  Simply download the application form here and sub...
Thu, 16 Jul, 2020 at 10:51 AM
If in case I lose my ATM card, what should I do?
Once you realise that your ATM card is missing,we recommend that you immediately block your card via NMBMobile by dialing*240# option 7 or through the NMBMo...
Fri, 17 Jul, 2020 at 4:39 PM
I want a VISA card that makes online payments. What are my options?
You can apply for an NMB Visa Prefunded card that you load with cash in forex for you to be able to use when outside of Zimbabwe or Online.  The pre-funded ...
Fri, 17 Jul, 2020 at 4:40 PM