We recommend that you immediately block your card via NMBMobile by dialling*240# option 7 or through the NMBConnect App. 


You can also call our 24-hour Customer Contact Centre on the following numbers: 

  • +263 772 244 788 
  • +263 712 616 100
  • +263 712 616 101 
  • +263 719 526 982 
  • +263 719 526 983 
  • +263 719 526 984 
  • WhatsApp number 0775710000


You can report on our social media platforms

Facebook - NMB Bank Zimbabwe

Twitter  - @nmbbankzim

Instagram - nmbbankzim


Alternatively, email us on support@nmbz.co.zw or by submitting your query online using the link https://onlinesupport.nmbz.co.zw/support/tickets/new