Kindly immediately block your card using any of the three ways below; 


1. Dial *241#

  • Enter your Pin 
  • Select option 1 which is Account Enquiries
  • Select option 9 which is Card services
  • Select option 2 to block card

 


2. Contact our 24hr contact centre


You can call any of our 24-hour Customer Contact Centre on numbers: 


                      +263 772 244 788
 

    • +263 712 616 100
    • +263 712 616 101 
    • +263 719 526 982-8
    • WhatsApp number 0775710000

 

                    

  • You can report on any of our social media platforms
  • Facebook - NMB Bank Zimbabwe
  • Twitter  - @nmbbankzim
  • Instagram - nmbbankzim

 


Alternatively, email us on support@nmbz.co.zw or by submitting your query online using the link https://onlinesupport.nmbz.co.zw/support/tickets/new