We recommend that you immediately block your card via NMBMobile by dialling*240# option 7 or through the NMBConnect App.
You can also call our 24-hour Customer Contact Centre on the following numbers:
- +263 772 244 788
- +263 712 616 100
- +263 712 616 101
- +263 719 526 982
- +263 719 526 983
- +263 719 526 984
- WhatsApp number 0775710000
You can report on our social media platforms
Facebook - NMB Bank Zimbabwe
Twitter - @nmbbankzim
Instagram - nmbbankzim
Alternatively, email us on support@nmbz.co.zw or by submitting your query online using the link https://onlinesupport.nmbz.co.zw/support/tickets/new