Frequently Asked Questions
Yes, we have a 24 Hour Customer Contact Centre where you can get support related to your banking enquiries. You can call the numbers: • +263 772 244 ...
Wed, 17 Feb, 2021 at 11:39 AM
You can view your account balance through the following channels: NMBConnect Mobile App - which you can download from the Google PlayStore or iOs App Stor...
Wed, 17 Feb, 2021 at 11:39 AM
We recommend that you immediately block your card via our USSD Code by dialling*241# option 9 or through the NMBConnect App. You can also call our 24-h...
Wed, 17 Feb, 2021 at 11:39 AM
An e-Statement is an electronic version of your paper bank statement which is emailed directly to your registered email address in a password-protected PDF ...
Thu, 16 Jul, 2020 at 10:33 AM
You can make an internal transfer using one of our online platforms: NMBConnect App which you can download from the Google Play or iOs App Store. Al...
Wed, 17 Feb, 2021 at 11:44 AM
Simply download NMBCONNECT App from the Google play or App Store to link your account to Ecocash or by dialing *241# option 6 or download an application f...
Wed, 17 Feb, 2021 at 12:07 PM
Yes, you can transfer funds from a corporate account to a personal account through our NMBConnect Online. Here is a link to our internet banking https://nmb...
Wed, 17 Feb, 2021 at 12:10 PM
Transfers from other banks to NMB Bank can be done through RTGS or ZIPIT provided the bank in question is on the ZIPIT platform. Remember to prefix your...
Fri, 17 Jul, 2020 at 1:04 PM
You can email us on enquiries@nmbz.co.zw or create a new support ticket using the link https://onlinesupport.nmbz.co.zw/support/tickets/new. We are on the...
Fri, 17 Jul, 2020 at 1:05 PM
Thank you for getting in touch with us. Kindly visit your branch for assistance https://nmbz.co.zw/branches/
Tue, 14 Jul, 2020 at 3:32 PM