Frequently Asked Questions

Branch Network and Branch Codes
Head Office 19207 Liberation Legacy Way, Harare, Zimbabwe Tel: (+263) 8677004195 Tel 2:(+263) 8677008565-6 Tel 3:(+263) 8688003347   Business Bank...
Mon, 28 Jul, 2025 at 11:08 AM
How do I get a bank referral letter?
Thank you for getting in touch with us. Kindly visit your branch for assistance.  https://nmbz.co.zw/branches/
Fri, 17 Feb, 2023 at 10:07 AM
Is there a 24 hour Customer Contact Centre?
Yes, NMB operates a 24-Hour Customer Contact Centre that provides assistance for all banking enquiries.  Contact Centre Numbers:  Liquid Telecoms: (+26...
Mon, 28 Jul, 2025 at 11:11 AM
What should I do if I suspect that there is a fraud on my account?
Immediately block your card using any of the three ways below;    Dial USSD*241# Select option 1 Banking Services  Enter your four-digit Pin  Select...
Fri, 17 Feb, 2023 at 9:47 AM