Frequently Asked Questions
Yes, we have a 24 Hour Customer Contact Centre where you can get support related to your banking enquiries. You can call the numbers: +263 772 244 788, +263...
Tue, 11 Apr, 2017 at 5:26 PM
Yes, you can check your balance through our ATM network, NMBMobile App or Internet Banking.
Fri, 14 Apr, 2017 at 11:14 AM
We recommend that you report any suspicious transactions on your account by emailing us on firstname.lastname@example.org or by submitting your query online HERE. You c...
Tue, 11 Apr, 2017 at 5:41 PM
An e-Statement is an electronic version of your paper bank statement which is emailed directly to your registered email address in a password protected PDF ...
Tue, 11 Apr, 2017 at 5:58 PM
This service is currently available for Corporate clients only, subject to availability of funds and the RBZ priority payments list
Wed, 12 Apr, 2017 at 12:47 PM
We are no longer accepting paper transfer forms, please register for Mobile Banking at your nearest branch or enrol for Internet Banking here.
Wed, 12 Apr, 2017 at 12:52 PM
You can submit an application letter detailing the following : Business name Bank account number Nature of business Contact person & number Number...
Tue, 7 Aug, 2018 at 12:54 PM
Simply download the application form here and submit at your nearest branch.
Fri, 14 Apr, 2017 at 12:03 PM
Yes, you can transfer funds from a corporate account to a personal account through our Internet Banking.
Fri, 14 Apr, 2017 at 12:15 PM
Transfers from other banks to NMB Bank can be done through RTGS or ZIPIT provided the bank in question is on the ZIPIT platform. Remember to prefix your...
Fri, 14 Apr, 2017 at 12:18 PM