Kindly follow the steps to reset your Visa prefunded card pin on the NMBConnect App;

Log on to the NMBConnect App.

Go to Visa Services 

Click change pin 

Enter old pin 

Enter new pin 

Confirm new pin 

Please note that if you do not remember the pin, kindly engage our support team by forwarding to the email address or You may also engage us on our 24hr contact lines to enable your profile to reset on the NMBConnect App ;

•+263 712 616 100 - 1

•+263 719 526 982 - 8

•08677008655 - 6

Also note that we are reachable on SM platforms;

•Facebook   -  NMB Bank Zimbabwe  

•twitter handle - @nmbbankzim

•Instagram  - nmbbankzim

•WhatsApp 0775710000