Kindly click https://onlinesupport.nmbz.co.zw/support/tickets/new to create a new support ticket.
Alternatively call our 24-hour Customer Contact Centre on the following numbers:
+263 772 244 788
+263 712 616 100
+263 712 616 101
+263 719 526 982-8
You can also send a Whatsapp message to 0775710000.
Have a great day ahead.