Frequently Asked Questions
Mobile Banking FAQs
To self-register for Mobile Banking, kindly follow through the steps below to complete the registration process after downloading your NMBMobile App: Click...
Mon, 20 Feb, 2023 at 9:06 AM
Please follow the below steps to retrieve your ZESA token: Firstly login to your Mobile Banking then select bill payment and select ZESA prepaid select yo...
Wed, 24 Feb, 2021 at 2:28 PM
NMBMobile Banking is a service that allows you to access your bank account from your mobile device. It allows you to do the following: Check account balan...
Fri, 31 Dec, 2021 at 1:13 PM
You can transfer money to other bank through one of two ways. Simply log in to NMBMobile, click on (ZIPIT), select the beneficiary bank and then input ...
Mon, 20 Feb, 2023 at 9:26 AM
ZIPIT per transaction $ZWL200,000.00 ZIPIT per month $ZWL800,000.00 RTGS Daily $ZWL 2,000,000.00 for personal and ZWL100,000.000.00 for Corporates I...
Mon, 20 Feb, 2023 at 9:31 AM
Kindly click https://onlinesupport.nmbz.co.zw/support/tickets/new to create a new support ticket. Alternatively call our 24-hour Customer Contact Centr...
Thu, 16 Jul, 2020 at 12:50 PM
Kindly click https://onlinesupport.nmbz.co.zw/support/tickets/new to create a new support ticket. Alternatively call our 24-hour Customer Contact Cent...
Wed, 24 Feb, 2021 at 3:32 PM
You can call the numbers: • +263 772 244 788 • +263 712 616 100 • +263 712 616 101 • +263 719 526 982-8 Whatsapp +263 775 710 000. ...
Wed, 24 Feb, 2021 at 3:32 PM
To correct this error input four zeros before the account number. This will make a total of thirteen digits on the account number instead of nine. i.e. Av...
Mon, 20 Feb, 2023 at 9:37 AM
1. Mobile BankingApp (NMBConnect App) Download the NMBConnect Mobile App from the Google PlayStore or iOs App Store. • Click on create...
Fri, 17 Feb, 2023 at 9:42 AM