Frequently Asked Questions
Mobile Banking FAQs
To self-register for Mobile Banking Kindly click through the steps below to complete the registration process after downloading your NMBMobile App from: ...
Thu, 16 Jul, 2020 at 11:41 AM
Please follow the below steps to retrieve your ZESA token: Firstly login to your Mobile Banking then select bill payment and select ZESA prepaid select yo...
Thu, 16 Jul, 2020 at 11:52 AM
NMBMobile Banking is a service that allows you to access your bank account from your mobile device. It allows you to do the following: Check account balan...
Thu, 16 Jul, 2020 at 12:46 PM
Yes you can. Simply log in to NMBMobile, click transfer to another bank (ZIPIT), select the beneficiary bank and then input necessary details.
Wed, 15 Jul, 2020 at 4:56 PM
The ZIPIT daily limit is $20 000.00 whilst the monthly limit is set at $100 000.00.
Fri, 17 Jul, 2020 at 4:32 PM
Kindly click https://onlinesupport.nmbz.co.zw/support/tickets/new to create a new support ticket. Alternatively call our 24-hour Customer Contact Centr...
Thu, 16 Jul, 2020 at 12:50 PM
Kindly click https://onlinesupport.nmbz.co.zw/support/tickets/new to create a new support ticket. Alternatively call our 24-hour Customer Contact Cent...
Thu, 16 Jul, 2020 at 12:52 PM
Kindly visit any of our branches for assistance. Please follow this link for our branch locations and contact details https://nmbz.co.zw/branches/
Thu, 16 Jul, 2020 at 1:09 PM
I am getting an error "no universal account" when I try to make an internal transfer on Mobile Banking.
To correct this error input four zeros before the account number. This will make a total of thirteen digits on the account number instead of nine. i.e. Av...
Thu, 16 Jul, 2020 at 1:11 PM