1. Mobile BankingApp (NMBConnect App)

Download the NMBConnect Mobile App from the Google PlayStore or iOs App Store.


•             Click on create profile

•             Click on next

•            Enter your account number 

•             Enter your ID number in the format (12-3456789A12)

•             Select your preferred contact

•             OTP will be send via SMS

•             Enter OTP

•             Set Pin and confirm four-digit pin

•             Agree with the terms and conditions

•             Complete registration

•             Sign into NMB connect

•             Enter  four-digit Pin

•             Click into sign in

•             Click on the refresh button shown below in the field with your name

•             And Balance will reflect


2.            NMBConnect Online,

Copy and paste link below on any internet browser

https://nmbconnectonline.nmbz.co.zw and follow the following steps to sign up for Internet Banking


•             Click on create profile

•             Select preferred signup option (card or account)

•             Enter your account/ card number (to view your account number kindly dial *241# and select option 3)

•             Agree with the terms and conditions box by clicking inside the box

•             Click next

•             Select the OTP receipt option by clicking in the circle suggesting i.e. mobile number or email address

•             Enter mobile number and email address

•             Click submit

•               Add username and password of choice in the field provided

•               Confirm your password and click submit

•               Check for OTP on SMS or email depending on the preference set

•             Enter the OTP

•               Account is successfully created

•              Click on sign in

•              Click Enter

•               Enter your username and password

•              Enter OTP send via SMS or email

•              View your accounts

•               Balance will reflect


3.            USSD Code *241#

Dial USSD Code *241#


•             Select Option 1 which is Banking Services

•             Enter your Mobile banking four digit pin

•             Select option 1 which is Account enquiries

•             Select option 1 which is Balance Enquiry

•             Select the account you are enquiring balance on if you have multiple accounts

•             Balance will reflect