To correct this error input four zeros before the account number. This will make a total of thirteen digits on the account number instead of nine. i.e.
- Avondale Branch account 280087387 becomes 0000280087387
- Bulawayo Branch account 210019317 becomes 0000210019317
- Angwa/Joina City account 020187487 becomes 0000020187487
- Borrowdale Branch account 260015417 becomes 0000260015417
If you continue facing challenges, kindly click https://onlinesupport.nmbz.co.zw/support/tickets/new to create a new support ticket. Alternatively call our 24-hour Customer Contact Centre on the following numbers:
+263 772 244 788,
+263 712 616 100
+263 712 616 101
+263 719 526 982-8
You can also send a Whatsapp message to 0775710000.